All fees are in Canadian Dollars.
You are responsible for downloading the pre-assessment guides for your applicable assessment at www.ofai.ca/pre-assessment-guides and completing all the applicable forms in each guide to bring with you on your assessment day.
Ontario Fire Administration Inc. (OFAI) reserves the right to cancel a scheduled assessment. In the unlikely event of a assessment cancellation, we will issue a full refund for assessment fees only. OFAI is not responsible for any statements, acts, materials, or omissions by our evaluators, proctors or participants. The use of audio and video taping devices, beepers, and cell phones by participants is not permitted at any assessment. Children and unregistered guests are not permitted in the testing facility. Cancellation of an assessment caused by any calamity, attack, or act of God, beyond the control of the OAFC and/or its third party affiliates and its agents does not constitute grounds for a refund.
There is NO rescheduling at this time!
If you wish to cancel your assessment and it is five-business days or greater from your assessment date/time, you must request a cancellation through your online account at www.ofai.ca by selecting the “Cancel” button next to the order/assessment you are cancelling. You will be refunded, less a $50.00 plus HST administration fee.
If you must cancel your assessment within five business days of your assessment date/time, you will not be refunded. Please advise the administration office you will not be attending your assessment at firstname.lastname@example.org.
Illness: Candidates seeking cancellation or re-scheduling due to illness within the 5-business day period prior to their test date will only receive a refund or re-schedule (less the $50 plus HST administration fee) if they can provide evidence that their ability to complete their assessment has been affected by serious illness or cause. This evidence must be provided no later than 7 business days following a scheduled appointment. Candidates must contact the OFAI Administration office prior to their scheduled appointment to advise OFAI they will not attend. Failure to do so will result in a forfeit of fees.
Serious Illness – hospital admission or serious injury: this must be accompanied by a medical note from a registered Medical Doctor.
Loss or Bereavement – death of a close family member: accompanied by a death certificate.
Hardship/Trauma – victim of a crime, victim of a traffic accident.
Receipts are automatically sent by email when participants register and pay online. Please be aware spam filters can block email receipts.
Ontario Fire Administration Inc. utilizes Moneris a third-party secure payment service provider that facilitates credit card payments. The OFAI and any third party affiliate assumes no liability for those using the registration function or payment function, and the user accepts that any dispute with regard to payment or distribution or use of information collected by Moneris – the payment service provider – will be raised directly with them.
All candidates acknowledge that by registering through this website and in-person, they will required to complete the Assumption, Waiver, Release and Indemnity Agreement, the OFAI Candidate Agreement and forms that may be required for specific assessments. Candidates are aware that if they fail to produce these required forms on or before their assessment day, that the assessment may be cancelled and re-scheduled at a later date, at the discretion of the OFAI. In addition, a fee will be charged for the re-scheduled assessment date.
Candidates also acknowledge that they are willing to take part in our assessments. There is a thirty day re-test policy on all Stage One, Two and Three assessments. All users of this website agree to abide by this policy.
Inclement weather: Safety is of the utmost consideration when we are conducting our assessments. When severe weather conditions exist, such as lightning, rain, sleet, snow or high winds, the staff at FESTI shall make an assessment of the conditions and will determine, at their discretion, if assessments will cease until conditions approve.